TRAINING | IWO Consultancy

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Training & Workshops

"The only thing worse than training your employees and having them leave is not training them and having them stay."

IWO Consultancy training programmes follow main adult training techniques that are both practical and directly implementable. We hold high energy workshops that keep participants active and interactive.

The one-on-one approach, using each other as examples, takes them through a journey of discovery both of self, and others. As a result, individuals not only receive useful, memorable information, but also gain confidence and poise by practicing in front of and amongst their peers.

Training Programs

IWO Consultancy offers virtual and in-person workshops aimed at empowering individuals become the best they can be by breaking all image and confidence barriers - self-imposed or otherwise - that would prevent them from achieving their professional and organisational goals with ease.

PERSONAL BRANDING

Your team is only as strong as its weakest link. Developing that which makes an individual unique, makes them successful.

PROFESSIONAL IMAGE

In today's society, Image is everything. We live in a superficial world where people do judge a book by the cover.

COMMUNICATION SKILLS

Nonverbal communication accounts for 70% of your message. What you do speaks so loud, that I cannot hear what you say.

BUSINESS ETIQUETTE

There is a direct correlation between a company’s bottom line, and how people treat each other in the workplace and externally with customers.

CUSTOMER COMMUNICATION

90% of all customer complaints can be managed at the point of initiation based on the customer's experience at the point of making the complaint.

CULTURAL INTELLIGENCE [CQ]

It is not our cultural differences that make business engagements difficult. It is our inability to recognise, accept and embrace those differences.

BUSINESS & GOVERNMENT PROTOCOL

Protocol is not stuffy nor mysterious. It is an understanding of ceremonial rules that govern all high-level engagements in business and diplomacy.

SUCCESS / HIGH PERFORMANCE

Excellence should not be the exception. Excellence is a prevailing attitude ignited by progress and fuelled by consistency.

YOU ARE IN GOOD COMPANY

To play, press and hold the enter key. To stop, release the enter key.

Loved the workshop. Definitely an eye opener on how important one’s image is to opening doors and building rapport with clients.

Key Account Manager

/ Bio Foods

Feedback From Our Training Sessions

Great content mastery and facilitation. Helps to demystify a lot of ‘social’ situations in the workplace and to create a clear roadmap.

Associate Business Advisor

/ Technoserve

The training was very interesting and though provoking. This information should be transmitted to the entire company to enhance the BRITAM BRAND.

Unit Manager

/ Britam

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